
About
Service Assistant is a fully autonomous AI Agent that replaces the traditional contact form. Solves 98% of customer questions automatically, easily integrates to customer's website and support tools
Service Assistant is a fully autonomous AI Agent that replaces the traditional contact form. Solves 98% of customer questions automatically, easily integrates to customer's website and support tools
Years
2024 – 2025
Scope of work
Wireframes
Prototyping
Product Design
Branding
Animations
Tool
Figma
Jitter


Integrations
Service Assistant can be integrated into clients page as an AI bar, Chatbot widget and Stand-alone assistant.








Solutions for technical questions
Service Assistant AI presents answers in a clean step-by-step way providing images and videos related to user's issues and directs user to external sources for further information.

Dashboard
Admin Panel allows clients to quickly and easily set up and configure their own Service Assistant AI instances and track their performance.



PDF Manuals and Websites as a response sources
If a customer needs further information about their issue, Service Assistant AI can direct to a specific pages in the producers manual where the answer is located.



Modular Components
Using components based design system ensures the app is flexible, scalable and easily customizable by the client.





Light and Dark mode
Using variables allows to easlily utilize dynamic themes to validate accessibility, contrast, and visual hierarchy.


Interactive Prototypes
Figma prototypes across whole app allowing user testing and efficient iteration.

